Shipping Policy

  • An order can be shipped only to a single destination address. Buyers who wish to ship different products to different addresses are required to place multiple (separate) orders.
  • Dispatch times can vary depending on products. Saree products can take up to 3 weeks to dispatch due to the product being made to order.
  • Cholie Boutique will not redirect orders to an alternate address once the items have been dispatched.
  • Each order will only be shipped once the credibility of the debit card/ credit card number is approved by the issuing bank.
  • The buyers would be informed when the order is dispatched. Cholie Boutique will not offer refund on an order that is held or delayed due to customs.
  • Upon receipt of the order, all orders will require a signature and proof of ID.
  • The estimated delivery time is meant to be used solely as a guide only and commence from the date of order dispatch. Cholie Boutiques will not be responsible for any plausible delay caused by strikes, unforeseen holidays, natural calamities, military conflicts, embargoes or any other force majeure or unavoidable circumstances in which case orders may be delayed or cancelled.
Sri Lanka Domestic Shipping
Free shipping throughout Sri Lanka. Domestic orders will be shipped using TNT and will take between 3 - 10 business days for delivery from date of dispatch. 

International Shipping
Shipping by TNT international. Standard international shipping rates apply. Standard transit time varies between 3-15 business days depending on delivery location (Expect up to 30 days for remote locations). 
  • International orders are generally subject to local import duties and taxes (VAT); customer is responsible for any duty or local tax-related costs which may be incurred. Cholie Boutique will not be responsible for additional customs or fees, tariffs or any other taxes the buyer might be presented with at their post office when the package arrives. The buyers need to be aware of the customs taxes, if any, for inbound packages to their respective country.
  • Kindly note that all orders will require a signature and proof of ID, so please track your the order once dispatched and ensure presence of an individual at the given address for receipt of order.
  • Cholie Boutique will not be responsible for any delayed delivery/failure of delivery due to customs regulations. The buyers need to be aware of the customs regulations of incoming parcels before placing order.